- Full payment is required in order to secure a booking 


- Bookings can be made up to 10 hours before treatment time


 - Cancellations/rescheduling can be made up to 48 hours before treatment time


- Cancellations made less than 48 hours before treatment time will occur a minimum of £35 cancellation fee 


- When rescheduling your appointment it must be rescheduled within 14 days from the date of cancellation 


- Lateness can occur a charge and also result in the cancellation of your appointment  


- Bookings for more than one person, treatments will be done one after the other 

- Treatment plan sessions must all be used within 5 months of initial payment 


- If booking a treatment for someone else, you must inform us & provide the persons details 


- We have a no refund policy this includes all treatments and courses


- Giveaway winners must have their treatments must be used within a month of winning announcement


- Gift cards are to be redeemed within 6 months from the date the recipient receives it  


- Bad weather conditions can lead to appointments being rescheduled at short notice 

- Rescheduling a diploma course can be done up to 14 days before course date with a rescheduling fee applied 

- Rescheduling with less than 14 days notice will lead to the loss of your payment 

Yémaya London Beauty est. 2018 ©

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