Streatham, London
Studio Coordinator and Receptionist
(PLEASE NOTE: This role will start at 3 days per week, with the opportunity to increase hours following the successful completion of training.)
About Yémaya London Beauty
Yémaya London Beauty is a luxury aesthetic clinic and studio space based in South London. We specialise in results-driven skin treatments and premium client experiences.
We are currently looking for a confident, organised and reliable Clinic & Studio Operations Coordinator to join our growing team.
This is a front-of-house, reception-based role supporting both the clinic and our event studio, ensuring smooth day-to-day operations and exceptional client care.
The Role
We are looking for a friendly and professional individual with previous reception, admin or customer service experience. Experience within beauty, aesthetics or wellness is highly desirable, though studio/event coordination experience is not essential as full training will be provided.
This role does not involve carrying out treatments.
Key Responsibilities
Clinic Reception & Admin
-
Greeting clients and delivering a warm, professional front-of-house experience
-
Answering phones, emails, WhatsApp and Instagram enquiries
-
Managing diaries, bookings, reschedules and cancellations
-
Supporting aestheticians while they are in treatment (client flow, door, admin)
-
Processing payments and handling basic admin tasks
-
Maintaining a tidy, presentable reception and clinic space
-
Packing online orders and handling deliveries
-
Sorting and filing receipts and basic paperwork
Studio Coordination
-
Managing YLB Studio enquiries and bookings
-
Conducting studio viewings for prospective clients
-
Coordinating studio hire schedules
-
Setting up and resetting the studio space for events
-
Acting as the on-site point of contact during studio bookings
Working Hours & Flexibility
-
3 days per week to start
-
Standard shift: 10am – 8pm
-
Some studio events may require adjusted shifts, for example:
12pm – 10pm for evening events
8am – 6pm for early bookings
Shift times will be planned in advance depending on clinic and studio needs.
Flexibility is required.
Who We’re Looking For
-
Minimum 1 year experience in customer service, reception or admin
-
Confident communicator (in person, phone & written)
-
Highly organised with strong attention to detail
-
Calm under pressure and able to multitask
-
Professional, reliable and punctual
-
Comfortable working independently and taking initiative
Location: Streatham, South West London (SW16)
Pay & Benefits
-
£12.50 – £13.00 per hour (depending on experience)
-
Pension scheme
-
Staff discount
-
Free treatments
-
Training and development
-
Supportive team environment
Job Details
-
Job Type: Part-time (3 days per week)
-
Opportunity to increase hours following training
-
Reports to: Clinic Director / CEO
-
Work remotely: No
How to Apply
Please email your CV and a short cover note to: